Begin test kit activation

Please collect the DNA sample and then enter the information below to begin test activation. LEARN HOW TO TAKE YOUR SAMPLE >

OneOme

Need assistance? Contact OneOme at 844-ONEOME-5 or support@oneome.com

Swab. Send. Know.

This short video will demonstrate how to provide your sample.

IMPORTANT INFORMATION: Prior to taking the sample, wait thirty minutes after eating, drinking, smoking or chewing gum.

STEP 1: Take your sample
Remove the collector swab from the package, being sure the sponge tip does not come into contact with any other surface. Place the swab on your lower gums and swab back and forth 10 times. Switch to the other side of your mouth and swab 10 more times. Hold the tube upright, unscrew the blue cap and insert the sponge into the tube, closing tightly. Shake the tube ten times.

STEP 2: Activate your kit
Look for the 14-digit activation code found on the side of the tube, or the outside of the kit box. Activate your kit above. Keep the activation code for your records. Do NOT skip this step. You must activate your kit before shipping it back to OneOme.

STEP 3: Ship your kit
Place your tube into the plastic specimen bag provided. Seal the bag with the adhesive strip. Place the completed sample back into the original box. The return postage has been paid and your package is ready to ship. Ship through FedEx. In a few days, you will receive an email from OneOme confirming that your kit arrived.

NOTE: Steps 2 and 3 may not be necessary if you physician collected your sample in the office/lab. In that case, the physician will activate and ship the kit on your behalf.